Fair questions
Straight answers, no hedging. If yours isn't here, ask the assistant in the corner or just email us.
Every outbound action an agent produces, from an email to an invoice to a payment, waits for a named human to approve it before it leaves. That's architecture, not policy. You see everything drafted, everything approved, and everything sent in one portal.
Your data lives in the systems we agree on, never trains anyone else's models, and never touches another client's build. This is written into the contract, not just stated in marketing.
We quote fixed prices, never hours, and we scope every engagement to the business in front of us. You get your number on the first call, before paying anything.
The design phase produces a plan with a timeline for your specific case. Builds are sized to the job, from quick for a personal agent to longer for a full agentic department, and the plan tells you the honest answer before you commit.
Whatever the job needs: a personal agent for one owner, an agentic department that runs one function of the business (intake, drafting, tracking, follow-up), or anything in between. Agents do the work, you approve what goes out, and a portal shows you everything.
The systems we build absorb repetitive load, like drafting, chasing, tracking, and formatting, so your people spend time on judgment, relationships, and the work only humans can do. Our clients typically redeploy hours, not people.
Small and mid-size businesses with real recurring workflows. If your team spends hours every week on repeatable knowledge work, agents likely fit somewhere. The first call is where we show you exactly where.
Chatbots answer questions. We build systems that do work: read the intake, draft the response, update the tracker, prepare the invoice, all under human supervision. Different category entirely, and the reason we say “not templates, not chatbots.”
No, and that's the point. Software that is installed but never adopted changes nothing. After go-live we stay close: scheduled check-ins on what's working and what isn't, adjustments every cycle, and reporting that measures adoption, not uptime.
Seattle AI Works is deliberately small and agent-leveraged: supervised AI agents do the production work, and everything ships under senior engineering review. The company runs on the same architecture it sells. Your build is not handed off to a bench of junior consultants.
You keep what was built for you. Your system is written fresh for your business, your data stays in your systems, and the plan from the design phase is yours whether or not you build with us.